frustrated... I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA | Happy with Fine Art Prints I'll definitely be a repeat customer, I'm just so pleased with the prints specially the Photo rag prints I received and how quickly I received them too. Wonderful work. Thanks so much!
Koorush, Ottawa | I just wanted to let you know the replacement print arrived and it is perfect, thank you very much.
I have a large order of the same format I will be placing soon and am so glad to be ordering from your shop.
Tanya, | thanks again! Just received another canvas print and it looks amazing. The colors are superb. Another job well done. I will be ordering again.
Brad, Norh Vancouver |